Frequently Asked Questions
Everything you need to know about your INSE Official shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges can be processed easily through our online returns portal.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Do you offer international shipping?
Yes, INSE Official ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my INSE garments?
To maintain the quality of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner garment label.